- You can return any item within 28 days, items purchased with promotional discounts. (Your 28 days start from the date when you received/collected your order).
- You can return sale items within 14 days, this applies to online and in-store purchases. Sale items purchased in-store (ROI only) can be returned for an exchange only.
- Items must be unworn and in their original condition.
- Items must be returned with a valid order number (online purchases).
Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, click here.
For more information on your right to cancel and how to notify us of this, read here.
If you return an entire order within 14 days of receipt, you are also entitled to a full refund of your postage costs from the order.