Returning your online order from the Republic of Ireland to New Look is FREE with wnReturns.
|Our extended Christmas returns policy means that you can return all orders purchased between 15th October and 22nd February 2021 until the 31st March 2021.|
Over 1100 local Post Office locations for return.
For returns from outside of the ROI, see info here.
1. To return your parcel, package your item(s) back in one bag, making sure to INCLUDE the returns slip inside and simply follow the instructions by clicking here to create your return label (you will need a printer).
2. Take your package to your nearest An Post location (search a location near you here), to begin it's journey back to us.
3. Your parcel and refund will usually be processed within 15 working days. Please make sure you keep hold of your returns receipt until your refund has been processed.
4. If you used an email address to create your return you will receive tracking notifications of your order's return journey.