We have temporarily closed ALL stores in ROI again from the end of trading on Thursday 31st December 2020 in line with guidance from the Government of Ireland and the Health Service Executive (HSE).
If your local store is closed, you can still shop our full ranges online at www.newlook.com
Click & Collect orders will be held in stores affected by lockdown until 7 days after their re-opening date. |
All our stores are temporarily closed.Under our Christmas/Lockdown Returns Policy any online purchases made after the 15th October 2020 may be returned to your local store within 14 days of re-opening, with a valid receipt/gift receipt. This policy applies to all items purchased, whether full-priced, promotion or sale. |
In the event of lockdown, any Click & Collect orders that are awaiting collection in a closed store will be held for a further 7 days after the temporary lockdown has ended. If it is not collected at that point, we will return it to the warehouse and your refund will be processed.
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Our customers and colleagues are our first priority, and we want to ensure that you can shop safely.
More info here on how we're keeping our staff members and customers safe in store. |
