Yes. If you have paid for your online order with PayPal, you can use their 'Returns Shipping scheme' so request reimbursement of up to €15 for your New Look return.
Step 1 - Send your goods back to New Look using a method of your choice (don't forget to ask for a return receipt). More information on how to package your return here.
Step 2 - Log in to your PayPal account, select the order you have returned and complete the "Refund of Returns" application within 30 days of the goods being returned.
Step 3 - You will be asked to upload your return receipt.
Step 4 - Your refund will be credited to your PayPal account within 10 working days.
To learn more or to read the terms and conditions of the PayPal website, see here.
(At the bottom right of the page, click the flag to choose your country).
Please note: This scheme is offered by PayPal and all merchants that use them, not just New Look.
