We ship all of our parcels from the UK and only employ carriers we trust the most, who share our belief in delivering every order in a timely and convenient manner to all our customers.
International deliveries can sometimes take longer to be delivered. This is due to unforeseen circumstances such as bad weather, customs delays, traffic, mail delays / strikes, and countries lockdowns.
Please keep in mind that your parcel has to travel a lot!
We would ask you to allow 21 days from order to receive your item(s), prior to further investigation.
If your order hasn’t arrived by the expected delivery date, you can check our website to see the current status of your order here.
If you’ve ordered during sales it gets pretty busy, so your delivery might also take a little longer to get to you, but rest assured that we'll dispatch it as soon as possible!