For Standard Delivery
No signature is needed for Standard Delivery.
If you think you might not be in when your order is delivered, you’ve got two choices:
- You can choose beforehand to have your order delivered to another address
- You can ask the delivery driver to leave it somewhere safe if you’re not there
To change your delivery address, simply enter the new address before you complete checkout – such as your work address, or a friend’s house.
To leave delivery instructions in case you’re not in, just complete the optional ‘Add delivery instructions’ box in the Delivery Options section at checkout. You can say things like ‘leave it in the shed’ or ‘leave it with my neighbour at number 12’.
To make things easy, you can store several different delivery addresses in My Account. Just make sure you select the right one when you’re checking out.
For Express Delivery
A signature is needed for Express Delivery. This can be done by anyone at your delivery address – it doesn’t have to be you.
If there’s nobody in, the courier may leave a card asking you to collect your parcel or re-arrange a delivery.
