If you’ve chosen our Express Delivery service, you can track your order at every stage of it's journey– right from our warehouse to your door.
If you’ve chosen our Standard Delivery service, you can track your order whilst it's with us – so you can see if we have processed it, or when we’ve dispatched it. Also, depending on which country you’ve chosen for delivery, your order may be tracked fully to you – in which case a tracking number will be provided in your order dispatch email.
You can use the website to see the current status of your order here.
Please note: The expected shipping times for orders outside of the UK and ROI, do not take into account possible delays if your parcel is held up in customs. We would ask you to allow 21 days from order to receive your item(s), prior to further investigation.
Please see what to do if you you haven't received your order here.