We use both ‘persistent’ and ‘session’ cookies:
- Persistent cookies are stored by your browser and on your device until their set expiry date (unless you delete them first)
- Session cookies expire as soon as you close your web browser
We use some, or all, the following types of cookies on our sites:
- Strictly Necessary Cookies: These are essential cookies. They’re used to carry out requests you make when you use our sites – for example, remembering information provided by you, such as the items you’ve put in your shopping bag. If you choose to opt out of getting these cookies, then won’t be able to use our sites properly. You’ll still be able to browse, but you won’t be able to put anything in your shopping bag or buy it.
- Performance Cookies: These cookies allow us to collect data about the way you’ve used our websites, so we can record information about what you’ve viewed. We use these cookies to measure if our customers are getting the most from our sites. We then use this information to improve our sites and help us understand how our customers move around them. These cookies may also be provided by a third party analytic tool, but will only be used for purposes related to our websites.
- Functionality Cookies: These cookies allow websites to remember choices you’ve previously made that are specific to you – for example your country selection, language preferences or when you choose to remain signed-in.
- Targeting Cookies: These cookies remember information regarding how you’ve used our websites and other websites, so that we can show you promotional and other targeted information based upon the things you like and what you’ve searched for and viewed.
- Web Beacons: We place small images or ‘beacons’ on many of the pages on our website and in online advertising with third parties. We use these beacons, in connection with cookies, to collect non-personal data on the usage of our website. This includes (amongst other things) the date and time of your visit, the pages you looked at, the page you came from, the type of browser, the type of operating system and the domain name of your internet service provider (ISP). This information is collected about thousands of site visits and analysed as a whole and is useful in many ways, including tracking the performance of our online advertising (such as online banner ads) and to determine where to place future advertising on other websites.
- Google Analytics Cookies: These cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page. These cookies contain no personally identifiable information but they will use your computers IP address to know from where in the world you are accessing the Internet. Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Googles behalf.In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience. http://tools.google.com/dlpage/gaoptout?hl=None For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience.http://www.google.com/analytics/learn/privacy.html
- Hotjar Cookies: Our site uses Hotjar, an analytics and feedback tool that helps improve your experience and the performance of our site. The analytical functions of Hotjar use cookies to measure and observe your behaviour on our website by collecting certain anonymous information such as an anonymised IP address, the type of device you use, which country you access our site from, the pages you visit and details about how you interact with the site (i.e. mouse movements, locations and clicks, and keypresses). No personal information is collected and wherever you can input personal information on our site Hotjar is disabled. The feedback function presents forms and surveys to allow you to comment on our site and cookies record which forms you have completed so we don’t keep asking you the same questions. Click here for more details about the information Hotjar collects and the Cookies used. To disable Hotjar click here (N.B. if you clear cookies on your browser or access our site using a different browser, or in private/incognito mode you will need to disable Hotjar again).
We’re constantly developing our site, so the cookies we use may change from time to time. If you’d like a list of the cookies we’re currently using, please use our Contact Us form.