The changes to our delivery and returns for our international customers outside of the EU & ROI, has NOT been affected by the new Brexit regulations that came into place on 1st January 2021.
Your individual delivery page for your country/region will include this information.
Any refunds of Customs/VAT are not New Look's responsibility and must be claimed directly from whichever organisation that issued the Customs/VAT invoice and which would be able to better assist you if further support is needed.
