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Republic of Ireland

All ROI related articles

Customs Fees & VAT

  • (ROI Only) Customs Fees and VAT
  • (ROI Only) Can an ROI citizen claim a refund of VAT for a purchase made in store whilst visiting the UK?

Delivery and Click & Collect

  • (ROI Only) What are my delivery and collection options?
  • (ROI Only) What happens if I don't collect my Click & Collect order?
  • (ROI Only) How long do I have to collect my order?
  • (ROI Only) Can I order in store?
  • (ROI Only) Can I change my chosen Click & Collect store after I’ve placed an order?
  • (ROI Only) What do I need to take with me to collect my order?
See all 9 articles

Returns & Refunds

  • How do I return my order in the Republic of Ireland?
  • (ROI Only) Can I return items bought with a New Look voucher?
  • (ROI Only) Can a ROI citizen claim a refund of VAT for a purchase made in store whilst visiting the UK?
  • (ROI only) How do I return an order to a New Look store?
  • (ROI Only) How long will my refund take to be processed?
  • (ROI Only) How do I return an in-store purchase?
See all 11 articles

Payments

  • (ROI Only) Do credit notes have an expiry date?

New Look Listens

  • (ROI Only)What is New Look Listens?

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