Help Centre Home Help Center home page

Help Centre

CloseX Women Kids Mens Sale
Women   Kids   Mens   Sale
  1. Help Centre Home
  2. Republic of Ireland
  3. Returns & Refunds
Returns & Refunds
  • Q
    How do I return my order in the Republic of Ireland?
    682 out of 1220 found this helpful
  • Q
    (ROI Only) Can I return items bought with a New Look voucher?
    0 out of 0 found this helpful
  • Q
    (ROI Only) Can a ROI citizen claim a refund of VAT for a purchase made in store whilst visiting the UK?
    0 out of 3 found this helpful
  • Q
    (ROI only) How do I return an order to a New Look store?
    195 out of 296 found this helpful
  • Q
    (ROI Only) How long will my refund take to be processed?
    75 out of 180 found this helpful
  • Q
    (ROI Only) How do I return an in-store purchase?
    4 out of 13 found this helpful
  • Q
    (ROI Only) Can I return a BRANDS item purchased online to a New Look store?
    24 out of 38 found this helpful
  • Q
    (ROI Only) What are the time limits for return?
    14 out of 23 found this helpful
  • Q
    (ROI Only) What are the refund exceptions for purchases?
    4 out of 11 found this helpful
  • Q
    (ROI Only) Can I get an exchange for my online purchase?
    9 out of 17 found this helpful
  • Q
    (ROI Only) Can I return an item to a store where they don't stock that range?
    13 out of 16 found this helpful

Need some more help?

Available 8am-5:30pm Mon-Fri, 9am-5:00pm Sat-Sun

.

.

    Be Social.

    Join the conversation

    • New Look
    • Your account
    • Track my order
    • Store finder